Shipping & Returns

 

SHIPPING

Masktini products are conveyed into your loving arms via USPS First Class and USPS Priority, to any address in the U.S. Most shipments arrive within 5–8 business days from the order date. Once the package has left our hot little hands for the shipping carrier, we are not responsible for delivery delays due to inclement weather, address errors or other unforeseen issues related to the carrier. We do not currently offer international shipping—but we hope to!


CANCELLATIONS

At Masktini, we understand that you have DEEP FEELS about your skin care and self care routines. So, the very instant your payment is accepted and your order is confirmed, we’re already working on getting the goods to you ASAP! NOTE: this means that once your order is placed, there’s no going back—we’re physically unable to change or cancel it.


RETURNS + REPLACEMENTS

Sweets, nobody is more concerned with your happiness than Masktini! Well, maybe your mom—but let’s leave her out of this. If, for any reason, you’re not positively *over the moon* for our products, simply return the full containers to us at the address below.

If you received an item that was damaged, defective or not quite what you ordered, kindly contact us at returns@masktini.com for a replacement. Shipping for all other returns is the buyer’s responsibility.

Masktini Returns
7725 S. Quincy Street
Willowbrook, IL 60527


PAYMENT + TAXES

Masktini offers secure online ordering via the following forms of payment: Visa, MasterCard, American Express, Discover, ShopifyPay, Google Pay and Apple Pay. Gift cards and pre-paid credit card are not accepted. Orders are subject to sales tax in the following states: Washington, Oregon, California, New York, Illinois, Connecticut, and Texas. Sales tax may change without notice, depending on state regulations. All prices are in USD.